{"xsrfToken":"087a1bc24b868ff9fa42e5047c59b6367cdfe396_lout","branding":{"id":"31","key":"col","name":"Colorado Service Desk","portalBaseUrl":"/servicedesk/customer/portal/31","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/31/17","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a10026","headerLinkHoverBGColor":"#a10026","headerBadgeColor":"#a10026"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Rolka Loube Service Portal","sharedPortalName":"Rolka Loube Service Portal","userInitialAnnouncementHeader":"Rolka Loube Company Holidays","userInitialAnnouncementMessageWiki":"<p>1/01/25 New Year's Day<br> 1/20/25 Martin Luther King Jr Day<br> 2/17/25 Washington's Birthday<br> 5/26/25 Memorial Day<br> 6/19/25 Juneteenth<br> 7/04/25 Independence Day<br> 9/01/25 Labor Day<br> 10/13/25 Columbus Day<br> 11/11/25 Veterans Day<br> 11/27/25 Thanksgiving Day<br> 11/28/25 Black Friday<br> 12/24/25 Christmas Eve<br> 12/25/25 Christmas Day</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Rolka Loube Service Portal","sharedPortalName":"Rolka Loube Service Portal","announcementHeader":"Rolka Loube Company Holidays","announcementMessage":"1/01/25 New Year's Day\n1/20/25 Martin Luther King Jr Day\n2/17/25 Washington's Birthday\n5/26/25 Memorial Day\n6/19/25 Juneteenth\n7/04/25 Independence Day\n9/01/25 Labor Day\n10/13/25 Columbus Day\n11/11/25 Veterans Day\n11/27/25 Thanksgiving Day\n11/28/25 Black Friday\n12/24/25 Christmas Eve\n12/25/25 Christmas Day","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0e78a8","helpCenterTitleColor":"#fff9e7","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"31","key":"col","projectId":10169,"serviceDeskId":31,"name":"Colorado Service Desk","description":"<p>Welcome! You can raise a request for Colorado Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/31","reqTypes":[{"id":"345","name":"COTFA Application Assistance","descriptionHtml":"","callToAction":"COTFA Application Assistance","introHtml":"<p>COTFA Application Assistance</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[100],"key":""},{"id":"348","name":"General Assistance (Contributor)","descriptionHtml":"","callToAction":"General Assistance (Contributor)","introHtml":"<p>General Assistance (Contributor)</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[100],"key":""},{"id":"346","name":"High Cost","descriptionHtml":"","callToAction":"High Cost","introHtml":"<p>High Cost</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[100],"key":""},{"id":"349","name":"Inquiry","descriptionHtml":"","callToAction":"Inquiry","introHtml":"<p>Inquiry</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[101],"key":""},{"id":"350","name":"New Feature Request","descriptionHtml":"","callToAction":"New Feature Request","introHtml":"<p>New Feature Request</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[101],"key":""},{"id":"347","name":"Surcharge (911/988/TRS)","descriptionHtml":"","callToAction":"Surcharge (911/988/TRS)","introHtml":"<p>Surcharge (911/988/TRS)</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[100],"key":""},{"id":"351","name":"Vendor","descriptionHtml":"","callToAction":"Vendor","introHtml":"<p>Vendor</p>","icon":10567,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[102],"key":""},{"id":"341","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10544,"iconUrl":"https://rolkaloube.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[],"key":""}],"reqGroups":[{"id":100,"name":"CO Contributors"},{"id":102,"name":"CO Vendors"},{"id":101,"name":"CO Commission"}],"orderMapping":{"100":[345,346,347,348],"101":[349,350],"102":[351]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ecfcd95a-560a-3121-abcd-fdba2ea7f91c","appLinkName":"","appLinkUrl":"","spaceKey":"COL","spaceName":"ZRLP_Colorado Service Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"COL","serviceDeskId":31,"kbLinkDomainURLs":["https://rolkaloube.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":31,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"COL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDkyOTdlYi05Mjk1LTQ3ZGYtYTE4OC1kM2Y4ZWRjMjQ2YzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0ODY1NzUsIm5iZiI6MTc0MzQ4NTM3NX0.bKiOqcBNEWZoHKnl7pNi5_b_eqXdIuL32nsxQxabPdQ","targetCollection":"upload-project-10169","endpointUrl":"https://api.media.atlassian.com","clientId":"b09297eb-9295-47df-a188-d3f8edc246c3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Rolka Loube Service Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rolkaloube.atlassian.net/wiki","kbLinkDomainURLs":["https://rolkaloube.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rolkaloube","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"087a1bc24b868ff9fa42e5047c59b6367cdfe396_lout","baseUrl":"https://rolkaloube.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rolkaloube.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b09297eb-9295-47df-a188-d3f8edc246c3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b784a47978454a749f37e76ed5cd02e9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}